Shipping policy

We are committed to delivering your kawaii products safely and quickly!

Shipping Locations:

• We ship worldwide, including Canada, USA, and international destinations.

Processing Time:

• Orders are processed within 1–3 business days.
• Orders are not shipped on weekends or public holidays.

Shipping Methods & Delivery Times:

• Standard Shipping (Canada/USA): 5–10 business days
• International Shipping: 10–20 business days
• Delivery times may vary due to customs or carrier delays.

Shipping Costs:

• Calculated at checkout based on weight and destination.
• Free shipping promotions may apply to qualifying orders.

Tracking Your Order:

• Once shipped, you will receive a tracking number via email.
• Use the tracking link to monitor your package.

Lost or Damaged Packages:

• Penning.store is not responsible for packages lost due to incorrect addresses.
• Please contact us immediately if your package is damaged during transit.

We strive to ensure your kawaii shopping experience is smooth, fun, and stress-free! 🌸