Contact information

We love to hear from our customers! 💌 Whether you have a question, feedback, or need assistance, our friendly support team is ready to help.

Email: support@Penning.store
Address: 7 Rue Turcot, Québec, QC, Canada
Business Hours: Monday–Friday, 9:00 AM – 6:00 PM (EST)

How to Reach Us:

  • Order Questions: Include your order number for faster support.
  • Returns & Refunds: Email support@Penning.store with subject “Return Request”.
  • Product Inquiries: Questions about materials, usage, or customization are welcome!

We aim to respond to all inquiries within 24–48 hours. Thank you for choosing Penning.store – your kawaii stationery destination! 🌷